1. General Provisions

ElectraMotion provides high-quality e-bikes and accessories for personal and professional use. These Terms apply to all users of the site, including customers, vendors, and third-party service providers. You must be at least 18 years old to make a purchase on our website.

2. Placing Orders

• Orders can be placed directly through our website.
• All orders are subject to stock availability.
• A confirmation email will be sent upon successful completion of the purchase.

3. Pricing and Payment

• Prices listed are inclusive of applicable taxes unless otherwise stated.
• Payments are processed securely through approved methods, including credit/debit cards, PayPal, and bank transfers.

4. Shipping and Delivery

• Shipping times vary depending on location and chosen method.
• Customers will be provided with a tracking link upon dispatch.
• ElectraMotion is not responsible for delays caused by unforeseen circumstances.

5. Returns and Refunds

• Returns are accepted within 30 days of delivery, subject to our return policy.
• Refunds will be processed within 10 business days after inspection of the returned item.

6. Warranty

ElectraMotion e-bikes are covered by a warranty for manufacturing defects. Customers should review warranty specifics for each product.

7. Dispute Resolution

• Any disputes arising under these terms will be governed by the laws of Germany, where ElectraMotion is headquartered.
• If you have questions or concerns, please contact us at [email protected]